We aim to deliver your order as quickly and accurately as possible. This document provides all the information about our shipping and delivery policy.

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Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with tracking details.

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Delivery Time

The average delivery time is 2 to 5 business days for UK orders. International orders may take longer depending on your location and local customs procedures. While we strive to meet these estimated times, external factors can impact delivery schedules.

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Shipping Method and Origin

Orders are fulfilled through our UK-based supplier partner, allowing for fast and reliable delivery. Customers ordering from outside the UK may be responsible for any customs duties or import taxes applied by their destination country.

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Shipping Costs

We offer free delivery on all orders, within the UK and worldwide. Any exceptions or additional costs for specific delivery methods will be shown at checkout.

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Responsibility During Shipping

• If tracking information shows that the package has been delivered, the responsibility lies with the customer.

• Please ensure that the shipping address provided is accurate. If there is an error in the address, it must be reported within 24 hours of placing the order.

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Contact

For any questions regarding shipping, please contact us at info@harrykatelonden.com.