Terms and Condition
These terms and conditions apply to all purchases made through the website of Harry and Kate London, and can be reached via info@HarryandKateLondon.com.
1. Applicability
By placing an order, you agree to these terms and conditions.
2. Product Information
We make every effort to accurately describe the products and provide up-to-date information. However, typographical errors or inaccuracies may occur. We reserve the right to correct any errors on our website at any time.
3. Ordering and Payment
Orders will be processed upon receipt of full payment. The available payment methods may vary depending on the country. Customers are responsible for verifying which payment methods are available for their location before completing their purchase.
4. Processing and Delivery
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Processing Time: 1-3 business days
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Shipping Time: 3-7 business days (depending on location)
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Shipments are directly sent from our supplier in China.
Please note that delivery times may vary based on factors such as location, customs clearance, and other external factors.
5. Returns and Cancellations
Please refer to our separate Return Policy for all return conditions.
6. Liability
We are not responsible for any loss or damage that occurs during shipping if the tracking information indicates that the package has been delivered. Please ensure that the shipping address you provide is accurate and complete.
We are not liable for any delays or damages caused by circumstances beyond our control, including but not limited to shipping carrier issues, customs delays, or natural disasters.
7. Intellectual Property
All content on the website (including text, images, logos, and graphics) is the property of Harry and Kate London and may not be used without prior written consent.
8. Complaints Procedure
Complaints can be submitted in writing via info@HarryandKateLondon.com.We strive to respond within 5 business days.